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uService concepts

We adhere to "enthusiasm, thoughtful, timely, efficient, standardized, high quality" of service concept, establishment of a pre-sale, sale, and after-sales service system,with a professional, dedicated technical after-sales service team and offices after-sales service points, strive to serve customers throughout the service.
u
Service commitment
[Establish file management system for the customers]

we establish a file for each of our customers ,all customers buy from our products of the original records will save in the archives, and retained all service records each time, all the subtle changes and technology upgrading of every product , even refined to a resistance, all details will record to the computer management system. In order to timely, careful, comprehensive and accurate to provide technical services to customers.Even ten years ago bought the products from us, the product has been discontinued, as long as they are still using our products, we will still retain enough spare parts and consumables for them, until the product is completely out of the market.

[First time use, door-to-door service]

All customers buy from us , we will offer free on-site technical engineer to help complete when you first time use, guide the users at the same time, we are also responsible for the operation training for personnel in the field, until completely master and skilled , so you needn’t worry about the operation problem because of our strong technical support.

[Regularly attention during use]
We have a system of regular visits for the users, our information staff will regularly contact with the users, understand the product usage and register the records, our technical engineer regularly visit the users in disctrict service, to help users solve some difficult to detect hidden dangers and other regular technical problems.

[Timely and quickly response]

In order to ensure the customers interests are not affected by the technical reasons of our products, we have established a complete and fast response system. Common technical problems and questions,you can call us,we will solve it immediately ; in the guarantee period , technical failure and repair products,we have a strict factory registration system, regardless of any fault,we will ensure the completion in the shortest time.

uEnthusiasm and thoughtful

Our company sales service number  is 400-1515-112 , answer customer technical problems and routine specifications at any time, and the customers' opinions will be timely feedback to the relevant departments , timely solve and improve it for the customers.

uTimely and effective

Delivery the products to the customers with the most directly, safest and efficient channel, to ensure the supplying without any deplay.

u Standard quality

We always regard after-sales service quality as an important extension of product quality. With many years of efforts, we have gradually established customer service centers throughout the country, and trained a number of professional technical staff to provide professional and efficient services to our customers.



Quanzhou quantong optoelectrionics,Monopoly Oil analysis equipme Gas chromatography Diesel cetane number Gasoline octane numb Fungilab Polyester equipment Water quality analys And other business,Interested customers please contact us,Phone:400-1515-112

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